FAQ

Yes. We provide pre-production sampling so clients can confirm fit, construction, color, and finish before committing to bulk production — minimizing the risk of costly revisions.

We work with wool, cashmere, cotton, acrylic, merino wool, and various blended yarns. We can also work with client-specified yarn brands or fiber compositions upon request.

Our imported machines range from 3.5G to 12G, enabling us to handle everything from heavyweight winter sweaters to lightweight spring/summer knitwear.

We have strong expertise in intarsia, jacquard, crochet, and hand-knitted designs. With 24 Shima Seiki intarsia machines, we can accurately reproduce complex multi-color patterns with consistent precision.

We produce men's, women's, and children's clothing as well as knitted accessories, including pullovers, cardigans, vests, knitted dresses, hats, scarves, and more — spanning casual, athletic, and smart casual styles.

Absolutely. We offer full private-label services including main labels, care labels, hang tags, folding methods, and polybag or carton specifications — all customizable to your brand standards.

MOQ varies depending on style complexity and yarn type. Generally, we start from 100 pieces per style. Please contact us to discuss your specific project requirements.

Yes, we support both. Under OEM, clients provide their own designs and we handle production. Under ODM, we can take part in the design and development process, allowing clients to sell finished products under their own brand.

Yes. We can provide fiber content labeling that meets EU textile regulations and US FTC requirements, along with corresponding test reports upon request.

We implement full-process quality control: incoming yarn inspection, knitted panel inspection, linking and sewing checks, washing and finishing review, dimensional measurement, and final AQL inspection before shipment — with dedicated QC staff at every stage.

We are certified under BSCI, OCS, GRS, ISO 9001, and the Higg Index — meeting the supplier qualification requirements of major European and American brands.

Our factory is located at No. 70, Jiangjia Road, Miaoqiao Town, Zhangjiagang City, Suzhou, Jiangsu Province, China. Factory visits are warmly welcomed — please contact us in advance to schedule your visit.

We support sea freight, air freight, and express courier. We can work under FOB, CIF, EXW, and other trade terms, and assist with export documentation and customs clearance.

Standard styles generally require 45–60 days, including sample approval time. Styles with complex techniques or special materials may require additional time. Lead time is confirmed during order evaluation.

Lead time depends on product type and order volume, and is confirmed during project evaluation.

Simply click "Get a Quick Quote" on our website, or send us an email with your product type, estimated quantity, and any design references. Our team will respond within one business day and arrange a follow-up consultation.

Please contact us via the website or email us at Demon@shengyuan.trade. We will respond within 24 hours, investigate the issue, and propose a resolution.

We provide regular production updates covering yarn sourcing status, knitting completion rate, QC inspection results, and estimated shipment dates — keeping clients fully informed throughout the process.

Our team communicates fluently in English, enabling smooth day-to-day interaction with clients across Europe, the US, and other global markets for inquiries, sample approvals, and order follow-up.